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Email marketing

Mailchimp review

A capable all-in-one email marketing tool that is easy to start with, but the free plan has shrunk and the price rises quickly as your list grows.

Research-basedBy SoftwareReviewHQ EditorialUpdated October 9, 2026Pricing checked October 2026

Pros and cons

What is good

  • Easy to learn, with a mature drag-and-drop email editor
  • Large library of templates and integrations
  • Built-in reporting, signup forms and landing pages
  • Useful e-commerce features for online stores

What is not

  • Free plan is now very limited
  • Cost climbs steeply with the number of contacts
  • Unsubscribed contacts can count toward your bill unless you archive them
  • Advanced automation is reserved for higher plans

What Mailchimp is

Mailchimp is one of the longest-running email marketing services, now owned by Intuit. You use it to collect subscribers, design and send email campaigns, set up automated emails such as welcome messages, and see who opened and clicked. It also includes landing pages, signup forms and basic audience segmentation.

Pricing

Mailchimp charges by the number of contacts you store. Based on public pricing information checked in October 2026:

  • Free: a small plan, reported at about 250 contacts and 500 emails a month, with Mailchimp branding on your emails.
  • Essentials: from about $13 a month for 500 contacts. Removes branding and adds scheduling and A/B testing.
  • Standard: from about $20 a month for 500 contacts. Adds more advanced automation and AI-assisted tools.
  • Premium: from about $350 a month, aimed at large lists and teams.

The figure that matters is the price at your list size. A list of several thousand contacts costs many times the starting price, so use the calculator on Mailchimp’s pricing page before you commit.

Watch your contact count. Several independent write-ups note that unsubscribed and inactive contacts can still count toward your plan unless you archive them. Clean your list regularly.

Who it suits

Mailchimp is a sensible choice if you want one tool that covers newsletters, simple automation and signup forms without a learning curve, and especially if you run an online store and want purchase-based emails. It connects to most website builders and store platforms.

Who should look elsewhere

If you have a large list and a small budget, cheaper tools will do the same core job. If you are a writer or creator who mainly sends plain newsletters, a creator-focused tool such as Kit may fit better. And if you were relying on the free plan, its limits are now tight enough that you will outgrow it quickly.

Bottom line

Mailchimp is easy to recommend for a small business that values simplicity and integrations over price. Work out your cost at the list size you expect in a year, not the size you have today.

How this page was made. This is a research-based page: we compare vendor documentation, public pricing pages and published user feedback. We have not been paid by any vendor to write it. Prices and plan limits change often, so confirm them on the vendor’s own site before you buy. Some links may be affiliate links, which can earn us a commission at no cost to you; see our affiliate disclosure and how we review.